Privacy policy

1. Data controller

This privacy policy explains how freemeet collects, uses, stores and protects your personal data when you use freemeet.net and its related applications (the “Service”).

The data controller is:

FREEMEET LIMITED
Suite 301, Roselawn House, National Technology Park, Limerick, Ireland
Company registration number: 642822
Contact: [email protected]

Last updated: 03/08/2026.

2. Data we collect

Depending on how you use the Service, we may collect the following categories of data:

• Account data: email address, password (hashed), date of birth, gender, language, notification preferences.
• Profile data: first name or display name, description, search criteria, approximate location, and any information you choose to provide.
• Photos and media: uploaded photos and technical metadata related to processing (moderation, facial indexing for security).
• Communications: messages, contact requests, reports and related content.
• Technical data: IP address, browser type, language, connection date and time, activity logs, session identifiers.
• Payment data: information related to premium subscriptions (status, transaction identifiers). Card details are processed by our payment providers; freemeet does not store full card numbers.
• Push notifications: Firebase Cloud Messaging (FCM) tokens to deliver notifications to your devices.
• Security and fraud: device fingerprint, reCAPTCHA results, anti-fraud analyses and IP geolocation at signup.
• Phone: phone number where applicable, including for WhatsApp verification.

You agree to provide accurate information and keep it up to date.

3. Purposes and legal bases

We process your data for the following purposes:

• Providing the Service (account, profile, matching, messaging): performance of the contract.
• Security, moderation and fraud prevention (content and photo analysis, suspicious behaviour): legitimate interest and, where applicable, legal obligations.
• Subscriptions and payments: performance of the contract and accounting obligations.
• Transactional emails and notifications (messages, contacts, profile views, likes/matches, account): performance of the contract / legitimate interest.
• Promotional emails and engagement reminders: consent (newsletter preference) or legitimate interest, with the right to unsubscribe at any time.
• Audience measurement and advertising (Google Analytics, Google AdSense): consent and/or legitimate interest depending on the cookie type.
• Service improvement (usage analysis, research, audits): legitimate interest.

4. Special category data

Some information you provide may reveal your sexual orientation, dating preferences or other characteristics that constitute special categories of personal data under the GDPR.

By providing your orientation or dating preferences, which are necessary for the Service to operate, and by accepting the terms of use, you give your explicit consent to the processing of such data for the duration and purposes defined.

Likewise, by uploading photos of yourself, you give your explicit consent to freemeet processing those photos (display, moderation, security) for the duration and purposes defined.

5. Recipients and processors

Your data is accessible to authorised freemeet staff. It may also be processed by providers acting on our behalf, limited to their assigned tasks and under appropriate confidentiality and security obligations:

• Google: Analytics, AdSense, Places, Cloud Vision, reCAPTCHA, Gemini (content moderation / analysis).
• OpenAI: content analysis or verification (fallback).
• Cloudflare: photo storage (R2).
• Firebase (Google): push notifications (FCM).
• PayPal, Google Play and RevenueCat: payments and subscriptions.
• Fingerprint: fraud prevention.
• Meta (WhatsApp Business API): phone verification where applicable.
• ip-api.com: approximate IP geolocation for security purposes.
• Email delivery providers (e.g. Amazon SES / SMTP): email distribution.

Links to social networks (Facebook, Instagram, X) may appear on the Service; freemeet does not offer social login through them. If you use those networks, their own policies apply.

freemeet may disclose personal information pursuant to a judicial requisition or to any competent authority conducting checks or investigations relating to illegal content or activities.

6. Transfers outside the European Economic Area

Some providers may be located outside the EEA (including in the United States). In such cases, freemeet relies on appropriate GDPR safeguards, such as the European Commission’s standard contractual clauses and/or the compliance mechanisms of the providers concerned.

7. Retention periods

• Inactive account: an inactive account may be deleted after 365 days of inactivity.
• After deletion (soft-delete): remaining data is permanently purged within 30 days, unless a longer legal retention obligation applies.
• Activity logs: retained for up to 1 year.
• User actions: retained for up to 3 months.
• Billing data: retained in accordance with applicable legal and accounting obligations.

You may deactivate your profile so that it is no longer visible, or request permanent deletion of your account via the Service settings.

8. Your rights

Under the GDPR, you have the following rights: access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent at any time where processing is based on consent.

You can exercise many of these rights directly in your account Settings (view, edit, delete). You may also contact us at [email protected] or by post at the address above.

You also have the right to lodge a complaint with a supervisory authority (in France: the CNIL; in Ireland: the Data Protection Commission, or the authority of your country of residence).

9. Emails and notifications

As a member, you may receive emails and notifications about:

• received messages;
• contact requests;
• profile views;
• likes and matches;
• account and subscription management;
• promotional offers, inactivity reminders or app-related information, when your preferences allow it.

You can manage your preferences in Settings, use the unsubscribe link in the relevant emails, or the List-Unsubscribe mechanism when available. Emails strictly necessary for the Service (security, account, billing) may still be sent.

To improve the relevance of our communications, freemeet may measure opens and clicks on certain emails (tracking pixels / links).

10. Cookies

What is a cookie?

A cookie is a small file stored on your device by the browser. It allows us to recognise your device during the cookie’s validity period.

Cookies we use

• Strictly necessary cookies: session, authentication, security and proper operation of the Service.
• Analytics cookies: audience measurement via Google Analytics to improve the Service. You can opt out using the Google Analytics opt-out tool.
• Advertising cookies: ad personalisation via Google AdSense. You can manage Google ad preferences at adssettings.google.com and via your browser settings.

Browser settings

You can refuse or delete cookies in your browser settings (Chrome, Edge, Firefox, Safari, etc.). Blocking some cookies may affect how the Service works.

11. Security

freemeet implements appropriate technical and organisational measures to protect the integrity, confidentiality and availability of personal data (access control, encryption in transit, moderation, fraud detection, etc.). No system is completely infallible; please protect your credentials and report any suspicious use.

12. Changes and contact

freemeet may update this policy to reflect changes to the Service or applicable law. The version in force is the one published on this page, identified by its version number.

For any question about your personal data: [email protected].