Terms of use

1. Purpose and publisher

These Terms of Use (hereinafter the "Terms") govern access to and use of the freemeet online dating service, available in particular via the freemeet.net website and its associated applications (hereinafter the "Service").

The Service is published and operated by:

FREEMEET LIMITED
Suite 301, Roselawn House, National Technology Park, Limerick, Ireland
Company registration number: 642822
Contact: [email protected]

By creating an account or using the Service, you accept these Terms in their current version. If you do not accept these Terms, you must not use the Service.

2. Eligibility and account

• You must be at least 18 years old. The Service is strictly reserved for adults. freemeet may suspend or delete any account suspected of belonging to a minor.
• Only one account per person is allowed. Multiple accounts may result in the deletion of all related accounts.
• You agree to provide accurate information and keep it up to date.
• Your account is personal: you may not transfer, rent or share it.
• You are responsible for keeping your credentials confidential and for all activity carried out through your account.

3. Profile and identity

The purpose of the Service is to facilitate meetings, exchanges and interactions between consenting adults. Any misuse (scams, spam, commercial exploitation, identity theft, etc.) is prohibited.

When creating or updating your profile, you agree in particular to:

• not impersonate anyone else or deliberately mislead other members about your identity;
• not publish descriptions or content of a commercial, advertising or recruitment nature;
• not publish links to external websites in your profile;
• not publish hateful, discriminatory, obscene, explicitly sexual, illegal or harassing content;
• not publish personal information that would allow others to contact you off-platform in an abusive way (full postal address, phone number, etc. in public fields).

freemeet may edit, hide or delete a profile or any content that does not comply with these Terms.

4. Photos and media

By publishing a photo or any other media on freemeet, you warrant and agree that:

• the photos are real photos of yourself, and not of another person;
• you are clearly recognizable in your main photos;
• you have the rights required to publish such media;
• you do not publish nudity, obscene content, weapons, violence, or elements that could identify a third party without their consent;
• you do not publish any image, video or other media depicting a minor, or any Child Sexual Abuse Material (CSAM);
• you do not display advertising, business contact details or external links.

Photos and content may be analysed automatically (including with artificial intelligence tools) and/or reviewed manually for moderation, safety and fraud-prevention purposes. freemeet may delete any inappropriate media without prior notice.

5. Rules of conduct

In particular, you must not:

• harass, threaten, insult, mock or discriminate against other members;
• send spam, unsolicited bulk messages or advertising content;
• solicit other members for commercial purposes or to redirect them to an external service;
• ask for money, gifts or banking information, or take part in any form of scam (including romance scams);
• disclose confidential information about other members without their consent;
• impersonate another user, a staff member or any third party;
• publish, transmit or promote illegal content, or provide instructions that facilitate illegal activities;
• circumvent security, moderation or technical limitations of the Service.

For more practical advice, please also consult our help pages and safety tips.

6. Acceptable Use Policy (AUP)

This Acceptable Use Policy (AUP) forms an integral part of these Terms. You must not use the Service, directly or indirectly, to engage in, attempt, facilitate, solicit, promote, advertise, or benefit from any of the following. These prohibitions apply to profiles, photos, messages, links, and any other use of the Service.

Zero-tolerance prohibitions

• Human trafficking or sex trafficking: recruiting, harbouring, transporting, providing, obtaining, advertising, or exploiting any person for labour or commercial sex through force, fraud or coercion, or involving any person under 18, is strictly prohibited.
• Child Sexual Abuse Material (CSAM): creating, possessing, uploading, downloading, storing, transmitting, soliciting, sharing, linking to, or otherwise dealing with any sexual, pornographic or exploitative content depicting or involving a minor (any person under 18) is strictly prohibited. This includes real, realistic, fictional and AI-generated depictions.
• Any sexual interaction, content or communication involving a minor, and any attempt to contact, groom or exploit a minor, is strictly prohibited.
• Any activity that exploits, abuses or endangers a child is strictly prohibited.

The Service is strictly reserved for consenting adults aged 18 or over. Any account, content or communication involving a minor, or suspected of involving a minor, will be removed immediately.

If we become aware of Child Sexual Abuse Material (CSAM) or of human trafficking or sex trafficking, we will immediately remove the relevant content, disable the account, preserve evidence as required by law, and report the matter to competent law-enforcement and child-protection authorities.

A violation of this AUP results in immediate account termination without refund, and may be reported to the competent authorities. You must report any suspected CSAM, human trafficking, sex trafficking, or exploitation of a minor via the in-app reporting tools or by emailing [email protected].

7. Moderation and reporting

freemeet provides reporting tools and moderation mechanisms (automated and/or human). Given the volume of content published, prior review of all content is not guaranteed.

You are encouraged to report any content or behaviour that breaches these Terms or the Acceptable Use Policy using the tools provided. Abusive or repeated bad-faith reports may themselves lead to sanctions.

Depending on the seriousness of the facts, freemeet may in particular: warn the user, hide or delete content, limit certain features, suspend or delete an account. Reports of CSAM, human trafficking or sex trafficking are treated as an emergency and lead to immediate action as set out in the AUP.

8. Paid services

Some features may be offered for a fee (Premium subscription, credits, shop products, etc.). The specific terms of purchase, renewal, cancellation and refund are set out in the Terms and Conditions of Sale and, where applicable, in the terms of distribution platforms (App Store, Google Play, etc.).

Accepting these Terms alone does not constitute the purchase of a paid service.

9. Personal data

The processing of your personal data is described in our Privacy Policy, which sets out in particular the purposes, legal bases, recipients, retention periods and your rights.

Promotional communications are subject to a separate consent and may be withdrawn at any time (unsubscribe link or account settings), without affecting the lawfulness of processing based on other grounds.

10. Availability and liability

freemeet endeavours to ensure the availability and security of the Service, without guaranteeing uninterrupted operation, a complete absence of errors, or any particular outcome (meeting someone, a relationship, etc.).

You alone are responsible for the content you publish and for the interactions you engage in with other members, including off-platform.

To the extent permitted by applicable law, freemeet shall not be liable for users' content or behaviour, or for indirect damages arising from use of the Service. Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited (including in cases of fraud, wilful misconduct or gross negligence, or harm to physical integrity).

11. Account suspension and deletion

You may request deletion of your account from the relevant settings or by contacting support.

freemeet may suspend or delete an account, after review where possible, in particular in cases of:

• breach of these Terms or of the Acceptable Use Policy;
• Child Sexual Abuse Material (CSAM), human trafficking or sex trafficking, or any involvement of a minor;
• fraud, multiple accounts, identity theft or scams;
• behaviour that harms member safety or the Service;
• a legal obligation or a request from a competent authority.

Where applicable, some data may be retained for a limited period for security, evidence or legal compliance reasons, in accordance with the Privacy Policy. Messages exchanged with other members may no longer be accessible after deletion.

To challenge a measure taken on your account, you may contact [email protected].

12. Changes to the Terms

freemeet may amend these Terms. Each version is identified (for example "1.2") and the corresponding text is retained.

In the event of a material change, you will be informed (in particular when signing in to the Service) and explicit acceptance of the new version may be required to continue using the Service.

If you refuse the new version, you must stop using the Service and may request deletion of your account.

13. Governing law and contact

These Terms are governed by Irish law, without prejudice to any mandatory consumer protection provisions that may apply in your country of residence.

For any question relating to these Terms: [email protected].

The legal notice, privacy policy and terms and conditions of sale supplement these Terms and prevail over them for the specific matters they cover.