I have never registered on the site

Why did I receive an email from freemeet even though I am not registered?

It may happen that you receive a notification or an activation email from freemeet without ever having created an account on our platform. This situation, while surprising, is generally explained by two distinct scenarios: a typo or the misuse of your email address by a third party.

Please be assured that at freemeet, the security of your data is an absolute priority. We implement rigorous moderation tools to ensure that every user is indeed the owner of the email address provided. If you did not initiate this registration, we invite you to follow the recommendations below to resolve the situation quickly.

Case #1: A typo during registration

In the vast majority of cases, someone wishing to register on freemeet simply made a typo when entering their email address. Consequently, the confirmation message or activation email intended for them reached you by mistake.

If you find yourself in this situation, there is no reason to panic:

• No action is required on your part: You do not need to click on any links contained in the email.
• Automatic resolution: Our systems regularly detect inactive or unverified accounts. If the user does not validate their account, it will be automatically deleted by our services after a certain period.
• Peace of mind guaranteed: Once the account is purged from our database, you will no longer receive any communication from us.

Case #2: Fraudulent use of your address

If you receive regular notifications regarding activity on a freemeet account that you did not create, it is possible that your email address is being used maliciously by a third party. It is then crucial to secure your inbox.

Here are the steps to follow to protect your privacy:

1. Secure your email account: Immediately change your email password and, if possible, enable two-factor authentication.
2. Check your equipment: Perform a full antivirus scan on your computer or smartphone to rule out any compromise of your devices.
3. Contact our support team: Report the email address in question so that our moderation team can permanently ban the usurping account.

Finally, we would like to remind you that freemeet is a completely free dating site. If you receive messages requesting payment, please be aware that this is a fraud attempt. Although we offer premium options to enhance the user experience, these are strictly optional and are never necessary to use the basic features of the site.