How do I disable the automatic renewal of my subscription?

Managing automatic renewal on freemeet

At freemeet, we believe in freedom of choice. If you have subscribed to a premium offer to enjoy advanced features, please note that these options are entirely optional. Indeed, freemeet remains a free dating platform accessible to everyone, whether you are a subscriber or not.

If you wish to end the automatic renewal of your subscription, the procedure depends on the payment method you used when subscribing. Here are the detailed steps to regain control of your preferences with ease.

Disable the subscription via your freemeet account

If you made your payment directly on our platform, you can manage your status at any time from your personal space. This is the fastest method to stop future charges related to your freemeet account.

To proceed, follow these steps:

• Log in to your account on the website or via the app.
• Click on your menu icon (often represented by your avatar or three horizontal bars).
• Select the Settings section.
• Go to the Manage my subscription tab.
• You will see the details of your current offer. Click on the button provided to cancel automatic renewal and confirm your choice.

Disable via PayPal or Google Play Store

If you used a third-party service to pay for your premium subscription, renewal management must be done directly through those platforms, as they hold the payment authorization linked to your freemeet account.

Here is how to proceed depending on your case:

• From your PayPal account: Log in to your PayPal space. Go to your account settings, then look for the Automatic payments or Subscriptions section. Select freemeet from the list of merchants and choose to disable or cancel automatic payments.
• From your Google account (Android): Open the Google Play Store app on your smartphone. Tap your profile icon in the top right, then go to Payments & subscriptions. Select Subscriptions, choose your freemeet offer, then tap Cancel subscription.

Important information regarding your access

Once you have disabled automatic renewal, your subscription will not be terminated instantly. You will continue to enjoy all the premium benefits of freemeet until the end of the period for which you have already paid. After that date, your account will automatically switch to the free version.

We remind you that you can continue to use freemeet without any major restrictions in free mode. If you encounter any difficulty during these steps, our support team remains at your full disposal to assist you and answer any questions you may have regarding the management of your profile.